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F&B Associate

Date Posted: Feb 16, 2023
Monthly: 0 - 0
Job is expired

Job Detail

  • location_on
    Location Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Entry Level
  • group
    Positions: 5
  • calendar_view_day
    Experience: Fresher
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Mar 31, 2024

Job Description

 

Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats:

  • Presents menus, suggests cocktails and/or daily specials.
  • Exhibits knowledge of all items on the menu and wine list.
  • Takes order.
  • Prepares order for presentation to guest.
  • Replenishes water.
  • Makes and pours coffee for the customers.
  • Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware.
  • Processes customer restaurant bills promptly and accurately.
  • Cleans tables, chairs and floor area.
  • Resets table quickly.
  • Polishes silverware and folds linen.
  • Check the overall condition of the dining room, ensuring its readiness for customers.
  • Assists service team as necessary to meet or exceed guest expectations.
  • Log book and reservations must be read at the beginning of each shift.
  • Possesses a valid liquor card at all times.
  • Acquires a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas. Promote all other services the hotel provides.
  • Informs supervisor/manager of any customer dissatisfaction.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Skills Required

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501, 5th Floor, New English High School, Ram Maruti Rd, Near Talao Pali, Thane West, Maharashtra 400601