Job Detail

Job Description

Job profile and Requirement:

• Front Office
• Registration of guests and assigning rooms
• Maintain an inventory of reservation, vacancies and room assignments
• Answer enquiries regarding hotel services, provide assistance and respond to guests’ complaints
• Food & Beverage
• Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages
• Answer questions regarding the hotel services, explaining menu items and specials, and offering personal attentive treatment.
• Co-coordinating with team workers to plan events, parties etc.
• Housekeeping
• Responsible for maintaining the hygiene and appearance of the hotel
• Servicing and maintaining the guest rooms and replenishing stock as and when needed.
• Providing service items to guest rooms upon requests from the guests
• Food Production
• Preparation of simple food items like vegetable preparation, salads, cold starters etc.
• Work according to established health and safety guidelines. Kept the kitchen area clean and hygienic.
• Keep a check on stock and order for replenishments as and when necessary.

Skills Required:

• Front Office
• Should be able to sell hotel services to the customer
• Strong Problem solving and interpersonal skills
• Excellent communication skills
• Should be able to deal with all types of customers and work under pressure
• Food & Beverage
• Should be able to sell F&B outlet services to the customer
• Have a high service orientation
• Excellent communication skills
• Be a good team worker
• Strong interpersonal skills
• Housekeeping
• Able to do repetitive jobs with consistency and excellence
• Gives high attention to details
• Should be a good team worker
• Should be responsible, disciplined and organized
• Should be honest
• Food Production
• Should be a good team worker
• Should be creative in approach
• Can work under pressure
• Is organized and adaptable

Skills Required

• Hotel Management
• SSC pass, Diploma in HM