Job Detail

Patient Relationship Executive - Client Of Capable Work Force

Date Posted: Mar 04, 2021
Monthly Salary: 5000 INR - 15000 INR

Job Description

Hiring Now!

Job Role: Patient Relationship Executive

Hiring: Freshers/Experienced

Qualification: Graduate 

Industry: Healthcare

Job Description:
• Ensure coordination of communication between patients and families and medical staff

• Provide patients and families with information on hospital services, procedures, and protocols

• Interview patients or families to determine the nature of care needed and direct them to the concerned health care providers

• Respond to patient inquiries regarding physicians and services

• Create and maintain liaison with insurance companies to inquire about payable or paid claims

• Analyze and interpret patient account data and facilitate payments

• Post patient demographic and financial entries into the predefined hospital database

• Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly

• Teach patients to use healthcare equipment on their own or in a home environment

• Assist patients with problems associated with hospital registration and admission

• Compile financial data and perform financial analysis assessments of uninsured patients

• Provide support by establishing payment arrangements for uninsured or underinsured patients

• Ensure that all concerns and complaints are directed to the concerned personnel with a hospital

• Perform crisis intervention duties with a view to facilitating resolutions

• Schedule meetings with patients or family members and ensure that corresponding physician or hospital staff’s availability

• Effect change within the hospital system to ensure that patient experience is enhanced

• Suggest improvements to present hospital systems in a bid to make the system more workable

• Provide feedback to patients and families regarding their concerns and complaints


Skills Required

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Job Detail

  • Location
    , Mumbai, Mumbai, Maharashtra, India
  • Company
  • Type
  • Shift
  • Career Level
  • Positions
  • Experience
    6 Months
  • Gender
    No Preference
  • Degree
  • Apply Before
    Mar 15, 2021

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