Hiring Now!
Job Role: Patient Relationship Executive
Hiring: Freshers/Experienced
Qualification: Graduate
Industry: Healthcare
Job Description:
• Ensure coordination of communication between patients and families and medical staff
• Provide patients and families with information on hospital services, procedures, and protocols
• Interview patients or families to determine the nature of care needed and direct them to the concerned health care providers
• Respond to patient inquiries regarding physicians and services
• Create and maintain liaison with insurance companies to inquire about payable or paid claims
• Analyze and interpret patient account data and facilitate payments
• Post patient demographic and financial entries into the predefined hospital database
• Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly
• Teach patients to use healthcare equipment on their own or in a home environment
• Assist patients with problems associated with hospital registration and admission
• Compile financial data and perform financial analysis assessments of uninsured patients
• Provide support by establishing payment arrangements for uninsured or underinsured patients
• Ensure that all concerns and complaints are directed to the concerned personnel with a hospital
• Perform crisis intervention duties with a view to facilitating resolutions
• Schedule meetings with patients or family members and ensure that corresponding physician or hospital staff’s availability
• Effect change within the hospital system to ensure that patient experience is enhanced
• Suggest improvements to present hospital systems in a bid to make the system more workable
• Provide feedback to patients and families regarding their concerns and complaints
Capable Workforce (CWF) has partnered with companies related to almost each vertical in which CEDP Skill Institute has been providing training and enabled jobs to the students in the respective sectors. The team is very much part of the student’s jou... Read More
